1. Information We Collect
When you submit a form on this site or otherwise contact us, we may collect the following information that you voluntarily provide:
- First and last name
- Email address
- Phone number
- The contents of your message
- Your consent to receive SMS messages and phone calls
We may also collect basic technical information automatically (such as browser type, device type, and pages visited) to operate and improve the site.
2. How We Use Your Information
We use the information you provide to respond to your inquiry, schedule consultations, send transactional and follow-up communications, provide real estate services, and comply with legal obligations. We only use your phone number for the purposes you have consented to.
3. Mobile Information & SMS Opt-In
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In plain language: your phone number and the consent you provided to receive SMS and phone calls from LPT Realty stay with LPT Realty. We do not sell, rent, or share your mobile opt-in data or consent records with third parties or affiliates for their marketing or promotional use.
4. SMS & AI Calling Consent
By providing your phone number and checking the consent box on our forms, you agree to receive text messages and phone calls — including automated and AI-assisted communications — from LPT Realty at the number provided. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.
Consent to receive SMS or AI-assisted calls is not a condition of any purchase or service. You may withdraw consent at any time as described in our Terms & Conditions.
5. How Information Is Shared
We may share the non-mobile portions of your information only with the following categories, and only as needed to deliver the services you have requested:
- Service providers who help us operate the site, manage CRM and communications, and deliver real estate services (subject to confidentiality obligations).
- Our affiliated brokerage, LPT Realty, LLC, for the purpose of providing the real estate services you requested.
- Government authorities or other parties when required by law, court order, or to protect rights, property, or safety.
As noted above, mobile opt-in data and consent records are excluded from any sharing for marketing or promotional purposes.
6. Data Retention
We retain your information for as long as needed to provide the services you have requested, comply with legal and recordkeeping obligations, and resolve disputes. You may request deletion of your information at any time using the contact details below.
7. Your Choices
- SMS opt-out: Reply STOP to any text message from us to unsubscribe.
- SMS help: Reply HELP to any text message for assistance.
- Call opt-out: Tell our agent or AI assistant that you would like to stop receiving calls, or contact us using the information below.
- Access & deletion: Contact us to request access to, correction of, or deletion of your personal information.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the Internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
10. Contact
For privacy questions, opt-out requests, or to exercise any of the choices above, contact us:
- Email: todd@todd-spencer.com
- Phone: (512) 665-3747
- Brokerage: LPT Realty, LLC — New Braunfels, Texas